搜索结果

×

搜索结果将在这里显示。

🍿 firmware recovery guide

原文链接 https://wiki.qnap.com/wiki/Firmware_Recovery?fbclid=IwAR3nrlUzHevWEOuFj5b0CW96SGTBczcUOm6-Nkr4r4erQMzxuJh1NyNEsxo#Firmware_Recovery_Guide_for_TS-251B,_TS-x51D_series,_TS-x53B_Series,_TS-x53BU_Series,_TS-x51A_Series,_TS-x53U_series,_TS-x53A_Series,_TBS-453A,_TBS-453DX,_HS-453DX,_TS-x53D_series,_TVS-x63_Series,_TVS-x63+_Series,_TVS-x71_Series,_TVS-x71U_Series,_TVS-x72N_Series,_TVS-x72X_Series,_TVS-x72XT_Series,_TVS-x72XU_Series,_TVS-x73_Series,_TVS-675,_TS-x73U_Series,_TS-x77_Series,_TS-x77XU_Series,_TS-hx77XU_Series,TS-1685,_TVS-ECx80_/_TVS-ECx80+,_TVS-ECx80U_Series,_TVS-x82_Series,_TVS-x82T_Series,_TVS-x82ST_Series,_TVS-882BR,_TVS-882BRT3,_TVS-951X,_TVS-1282T3,_TVS-1582TU,_TS-x83XU_Series,_TS-h1283XU,_TDS-16489U,_TDS-16489U_R2,_TES-x85U_series,_TS-hx88X_series,_TS-h3088XU,TS-h1886XU-RP_R2_NAS

When to use the firmware recovery guide
This firmware recovery guide is intended for users who encounter system startup failure due to incomplete or unsuccessful firmware update caused by power outage or network disconnection during the process. To verify if this guide applies to your NAS, follow the steps below:

  1. Power off the NAS.
  2. Remove all the hard disks.
    RTENOTITLE

3a. Connect the NAS with a VGA/HDMI monitor and a USB keyboard
RTENOTITLE RTENOTITLE

3b. For some NAS models, there is no VGA or HDMI port but there is a console port on the NAS, like TS-X77 series, TS-1685,...etc.

RTENOTITLE RTENOTITLE

Please prepare console cable listed below and connect it between NAS console port and your PC. 
Console cable: D-SUB 9P female to 3.5mm stereo plug cable

RTENOTITLE

Console cable drawing and pin assignment:

RTENOTITLE
You may also need below USB-to-RS232 cable if there is no RS-232 serial port on your PC.
RTENOTITLE

( If you are not able to get these cable(s) or don't know how to do it, please apply the RMA to return your NAS for maintenance. )

Next, you can check which COM port to be used in Windows Device Manager. 
(Here, COM4 is used for connection.)

RTENOTITLE

Then you can use the terminal utility, (ex: Putty) to connect to the console.
(Baud rate: 115200 bps)

RTENOTITLE

  1. Power on the NAS

The BIOS Date and Version should be displayed. This shows the BIOS can startup correctly.
RTENOTITLE

If the BIOS cannot be started, you need to contact with local distributor and send back the NAS for repair. If the NAS system can be started up correctly after removing HDD, you will need to replace the HDD as the startup failed issue is caused by HDD.

  1. After the BIOS info, you will see status messages similar to below:
    RTENOTITLE

At this stage, the system on the DOM is starting to boot up. However, if the system is corrupted, some error message might occur on the screen during the startup process.
You can try to recover the system on the DOM by following steps.

  1. To recover the system on the DOM, you need follow the step A and step B.

    A. Create a USB boot disk
    B. Use the USB boot disk to refresh the system on the DOM.

Instructions for NAS Recovery
A. How to create a USB boot disk.

  1. Download the rufus utility and iso file from the link below:
    https://github.com/pbatard/rufus/releases/download/v3.4/rufus-3.4.exe
    http://sourceforge.net/projects/clonezilla/files/clonezilla_live_stable/2.4.2-10/clonezilla-live-2.4.2-10-amd64.iso/download

(for HS-453DX, TS-251D/TS-451D/TS-253D/TS-453D/TS-653D/TS-251B/TS-253B/TS-453B/TS-653B/TS-253Be/TS-453Be/TS-453BT3/TVS-675/TS-677/TS-877/TVS-951X/TS-1277 NAS, please download below version of clonezilla.)
https://sourceforge.net/projects/clonezilla/files/clonezilla_live_stable/2.5.0-25/clonezilla-live-2.5.0-25-amd64.iso/download

(for TS-x77 Series/TS-x77XU Series/TS-h977XU/TS-h1277XU/TS-x83XU Series/TS-h1283XU/TS-1685/TES-1885U/TES-3085U NAS, please download below version of clonezilla.)
http://download.qnap.com/Storage/tsd/live_cd/clonezilla-live-2.5.0-25-amd64_console.iso

(for TS-hx88X Series / TS-h3088XU NAS, please download below version of clonezilla.)
https://osdn.net/projects/clonezilla/downloads/74519/clonezilla-live-2.7.1-22-amd64.zip/

  1. Plug a USB flash drive to your PC. Please format the USB flash drive as FAT32.
    RTENOTITLE

  2. Run the rufus utility from your PC and click it to select

    • "clonezilla-live-2.5.0-25-amd64.iso" as your ISO file. (for HS-453DX, TS-251D/TS-451D/TS-253D/TS-453D/TS-653D/TS-251B/TS-253B/TS-453B/TS-653B/TS-253Be/TS-453Be/TS-453BT3/TVS-675/TS-677/TS-877/TVS-951X/TS-1277 only)
    • "clonezilla-live-2.5.0-25-amd64_console.iso" as your ISO file. (for TS-x77 Series/TS-x77XU Series/TS-h977XU/TS-h1277XU/TS-x83XU Series/TS-h1283XU/TS-1685/TES-1885U/TES-3085U only)
    • "clonezilla-live-2.7.1-22-amd64.iso" as your ISO file. (for TS-h1288X / TS-h1688X / TS-h3088XU only)
    • "clonezilla-live-2.4.2-10-amd64.iso" as your ISO file. (for other models)
      RTENOTITLE

  3. Click Start button to start preparing the USB flash drive.

  4. Check your NAS model and download the system full image from the link below.

  5. Copy system image file to the root folder of USB flash drive and rename the file to "dom.img".

Download System Full Image

TS-1685
http://download.qnap.com/Storage/tsd/fullimage/F_TS-X85_20170210-1.3.0_512M.img

TS-677 / TS-877 / TS-1277
http://download.qnap.com/Storage/tsd/fullimage/F_TS-X77_20170908-1.3.0_4G.img

TS-877XU / TS-977XU / TS-1277XU / TS-1677XU / TS-2477XU
https://download.qnap.com/Storage/tsd/fullimage/F_TS-X77U_20181001-1.3.0.img

TS-h977XU / TS-h1277XU
https://download.qnap.com/Storage/tsd/fullimage/F_TS-X77U_20200507-1.3.0.img

TS-251B
https://download.qnap.com/Storage/tsd/fullimage/F_TS-X51B_20180417-1.3.0.img

TS-251D / TS-451D

https://download.qnap.com/Storage/tsd/fullimage/F_TS-X53D_20190919-1.3.0.img

TS-253B / TS-453B / TS-653B / TS-253Be / TS-453Be / TS-453BT3
http://eu1.qnap.com/Storage/tsd/fullimage/F_TS-X53B_20161212-1.3.0_EFI.img

TS-453BU / TS-853BU / TS-1253BU
https://download.qnap.com/Storage/tsd/fullimage/F_TS-X53BU_20180606-1.3.0.img

TS-453U / TS-853U / TS-1253U
https://download.qnap.com/Storage/tsd/fullimage/F_TS-X53U_20141125-1.2.8.img

TS-251A / TS-451A
http://eu1.qnap.com/Storage/tsd/fullimage/F_TS-X51A_20160429-1.3.0_EFI.img

TBS-453A
http://eu1.qnap.com/Storage/tsd/fullimage/F_TS-X53A_20160531-1.3.0_EFI.img

TBS-453DX / HS-453DX
https://download.qnap.com/Storage/tsd/fullimage/F_TS-X53D_20180510-1.3.0.img

TS-253D / TS-453D / TS-653D
https://download.qnap.com/Storage/tsd/fullimage/F_TS-X53D_20210303-1.3.0.img

TS-253A / TS-453A / TS-653A / TS-853A
http://eu1.qnap.com/Storage/tsd/fullimage/F_TS-X53II_20151028-1.3.0_TDS-special.img

TVS-471 / TVS-671 / TVS-871
http://eu1.qnap.com/Storage/tsd/fullimage/F_TVS-X71_20141126-1.2.8.img

TVS-871T
http://eu1.qnap.com/Storage/tsd/fullimage/F_TVS-X71_20150611-1.3.0.img

TVS-471U / TVS-871U
http://eu1.qnap.com/Storage/tsd/fullimage/F_TVS-X71U_20141126-1.2.8.img

TVS-1271U
http://eu1.qnap.com/Storage/tsd/fullimage/F_TS-X71U_20140925-1.2.8.img

TVS-463 / TVS-663 / TVS-863 / TVS-863+
http://eu1.qnap.com/Storage/tsd/fullimage/F_TVS-X63_20141224-1.2.8.img

TVS-472XT / TVS-672XT / TVS-872XT
http://download.qnap.com/Storage/tsd/fullimage/F_TS-X72_20190122-1.3.0.img

TVS-672N / TVS-872N / TVS-672X / TVS-872X

https://download.qnap.com/Storage/tsd/fullimage/F_TS-X72_20201210-1.3.0.img

TVS-675

https://download.qnap.com/Storage/tsd/fullimage/F_TS-X75_20210414-h1.3.0_UEFI.img

TVS-872XU / TVS-972XU / TVS-1272XU / TVS-1672XU
https://download.qnap.com/Storage/tsd/fullimage/F_TS-X72U_20180824-1.3.0.img

TVS-473 / TVS-673 / TVS-873
http://eu1.qnap.com/Storage/tsd/fullimage/F_TVS-X73_20160908-1.3.0.img

TVS-473e / TVS-673e / TVS-873e
https://download.qnap.com/Storage/tsd/fullimage/F_TVS-X73_20171208-1.3.0.img

TS-873U / TS-1273U / TS-1673U
http://eu1.qnap.com/Storage/tsd/fullimage/F_TS-X73U_20170526-1.3.0.img

TVS-ECx80 / TVS-ECx80+ Series
http://eu1.qnap.com/Storage/tsd/fullimage/F_TS-X80_20140930-1.2.8.img

TVS-ECx80U Series
http://eu1.qnap.com/Storage/tsd/fullimage/F_TVS-X80U_20150818-1.3.0.img

TVS-682 / TVS-882 / TVS-1282
http://eu1.qnap.com/Storage/tsd/fullimage/F_TS-X82_20160520-1.3.0.img

TVS-682T / TVS-882T / TVS-1282T
http://eu1.qnap.com/Storage/tsd/fullimage/F_TS-X82_20160824-1.3.0.img

TVS-882ST2 / TVS-882ST3
http://eu1.qnap.com/Storage/tsd/fullimage/F_TS-X82S_20170606-1.3.0.img

TVS-882BR / TVS-882BRT3
http://eu1.qnap.com/Storage/tsd/fullimage/F_TS-X82_20170512-1.3.0.img

TVS-951X
https://download.qnap.com/Storage/tsd/fullimage/F_TS-XA82_20180329-1.3.0.img

TVS-1282T3
http://eu1.qnap.com/Storage/tsd/fullimage/F_TS-X82_20170606-1.3.0.img

TS-883XU / TS-983XU / TS-1283XU-RP / TS-1683XU-RP / TS-2483XU-RP
https://download.qnap.com/Storage/tsd/fullimage/F_TS-X83XU_20181012-1.3.0.img

TS-h1283XU-RP
https://download.qnap.com/Storage/tsd/fullimage/F_TS-X83XU_20200416-1.3.0.img

TVS-1582TU
https://download.qnap.com/Storage/tsd/fullimage/F_TS-X82U_20170314-1.3.0.img

TDS-16489U (QTS)
http://eu1.qnap.com/Storage/tsd/fullimage/F_TS-X89U_20160408-1.3.0.img

TES-1885U / TES-3085U
http://download.qnap.com/Storage/tsd/fullimage/C_TESX85U_20190430.usb

TS-h1288X / TS-h1688X
https://download.qnap.com/Storage/tsd/fullimage/F_TS-X88_20210109-h1.3.0_UEFI.img

TS-h3088XU
https://download.qnap.com/Storage/tsd/fullimage/F_TS-X88U_20201217-h1.3.0_UEFI.img

TS-h1886XU-RP R2

https://download.qnap.com/Storage/tsd/fullimage/F_TS-X85U_20211224-h1.3.0.img

========================================================

B. How to use USB boot disk to refresh the DOM for NAS

  1. Power off the NAS.
  2. Remove all the hard disks.
  3. Connect the NAS with a USB flash drive and
    • VGA/HDMI monitor and a USB keyboard (if there is VGA or HDMI port on the NAS)
    • Console cable (if there is only console port on the NAS)
  4. Power on the NAS and press DEL key when you see the message to enter BIOS settings.
    RTENOTITLE
  5. Press right arrow key to navigate to the Boot option and select your USB flash drive, like Patriot Memory.
    (Do not select USB DISK MODULE because it is USB DOM in the system.)
    RTENOTITLE

5a. Since some of new NAS model (like HS-453DX, TVS-951X, TS-h1288X, TS-h1688X, TS-h3088XU) is with UEFI BIOS, please choose select your USB flash drive at UEFI. Ex: [ UEFI: Patriot Memory ]
RTENOTITLE

  1. Save settings and exit BIOS.
    RTENOTITLE

  2. It will boot up with your USB flash drive.
    7a. For NAS with console port only (like TS-677,TS-877,TS-1277,TS-1685,TES-1885U,TES-3085U,...etc.), select Clonezilla Live (Serial console) option.
    RTENOTITLE

    7b. For other NAS with VGA or HDMI port, select Clonezilla Live option.
    RTENOTITLE
    RTENOTITLE
    RTENOTITLE

  3. Follow below steps to enter the shell console.
    RTENOTITLE
    RTENOTITLE

  4. You will see the Linux command line. Enter the following commands:
    [~]# sudo su
    [~]# fdisk –l

/dev/sda is your flash drive.
/dev/sdb is the DOM drive. The capacity is 492 MB.
RTENOTITLE

For TDS-16489U R2 / TES-1885U / TES-3085U, /dev/sdb is the DOM drive. The capacity is 3.9GB.
RTENOTITLE

For TS-h1288X/TS-h1688X/TS-h3088XU, /dev/sdb is the DOM drive. The capacity is 4.64 GB.
RTENOTITLE

For TVS-675, /dev/sdb is the DOM drive. The capacity is 4.7 GB.

(For TS-251A/TS-451A/TBS-453A/TBS-453DX/HS-453DX, "/dev/mmcblk0" is your DOM drive)
(For TS-251B/TS-253B/TS-453B/TS-653B/TS-253Be/TS-453Be, "/dev/mmcblk1" is your DOM drive)

RTENOTITLE

  1. Execute below commands:
    [~]# cd /lib/live/mount/medium/

(For TS-251A/TS-451A/TBS-453A/TBS-453DX/HS-453DX, please execute below command)
[~]# cp dom.img /dev/mmcblk0

(For TS-251B/TS-253B/TS-453B/TS-653B/TS-253Be/TS-453Be/TS-453BT3, please execute below command)
[~]# cp dom.img /dev/mmcblk1

(For TS-h1288X / TS-h1688X / TS-h3088XU, please execute below command)
[~]# cp dom.img /dev/sda

(For other models, please execute below command)
[~]# cp dom.img /dev/sdb

  1. After the copy is completed, reboot the system.
    [~]# reboot

  2. Remove the USB flash drive from the system.

  3. After the system has been recovered, the NAS should boot up correctly and can be found by QNAP Finder. (Note: Not completed yet.)

  4. Please download the latest firmware from the QNAP website and use QNAP Finder to update the firmware to latest version.
    (Note: Make sure you have done this step after the system recovery.)

  5. After firmware update by QNAP Finder, you can then plug the HDD(s) back to the NAS.
    After boot up:

If the HDD(s) have been used on the NAS before, the firmware on the NAS and the HDDs may be inconsistent, you need to update the firmware again.
If the HDD(s) is brand new, you can then start the initialization procedures.